Anne Koch

is walking in your customer's shoes

Hello!

I'm Anne, User Experience Research and Usability Testing expert, based in Hamburg.
I'm self-directed and eager to learn. I'm fast in adopting tools and processes, dedicated and willing to take on challenges. I love working in an environment, where the whole team and process benefits from everyone's contributions and strengths. I always stay responsive, positive and find creative solutions.


User Experience Research and Testing

  • Developing, executing and evaluating research projects
  • Running interviews with actual or potential users
  • Accompanying major re-designs
  • Continuous usability testing on existing and new products

Building Customer Empathy

  • Identifying customer needs
  • Providing insights of customer behaviour and workflows
  • User and data driven iterative process

Community Management

  • Community building and maintenance
  • Managing of beta test programs
  • Keeping track of various feedback channels and tools, providing an overall perspective